Sovereign Line Logistics ("we", "us") respects your privacy. This policy explains what personal information we collect when you use our website and shipping services, and how we use it.
Information we collect
- Shipment details: sender and receiver names, phone numbers, email and postal addresses, and package information, provided when a shipment is created.
- Enquiries: your name, email, phone number and message when you use our contact, quote or newsletter forms.
- Technical data: IP address, browser type and pages visited, collected through server logs and, where you consent, analytics and advertising tags.
How we use it
To deliver and track shipments, comply with customs and legal requirements, reply to enquiries, prevent fraud, and improve our services. We do not sell your personal information.
Sharing
We share information only with carriers, customs authorities, payment and email providers, and professional advisers where needed to provide the service or meet legal obligations.
Cookies and advertising
We may use cookies and similar technologies (such as Google Analytics and Meta Pixel) to measure traffic and advertising performance. Where required by law (including UK and EU GDPR/PECR), these load only with your consent. You can change your browser settings to block cookies.
Your rights
Depending on where you live (including the United Kingdom, Canada, and California), you may have the right to access, correct, delete or restrict the use of your personal information, and to object to marketing. To exercise these rights, contact us using the details on our contact page.
Retention and security
We keep shipment records for as long as needed for legal, tax and customs purposes and protect data with technical and organisational safeguards.
Changes
We may update this policy and will post the new date at the top of this page.
This policy is a general template and should be reviewed by a qualified legal adviser for your jurisdictions before relying on it.